Thanks to the 680 students who recently provided valuable feedback and suggestions on their digital experience while at university: we have listened!
This was the second year the survey has been run and findings include:
- students make good use of digital tools and have a positive attitude to the use of technology in learning and teaching;
- the use of tablets has reduced while the use of laptops and printers has increased;
- 90% rated the University’s overall digital provision positively;
- access to WIFI is better but there is still room for improvement;
- where it is used, students appreciate online collaborative learning tasks such as peer review of each other’s work.
Student suggestions focused on:
- facilities (access to equipment, WIFI coverage, the cost of printing, access to course-specific software and digital resources such as e-books);
- support (inductions, help with study skills and equipment; improved awareness of resources such as those on inclusivity or study skills);
- the need for information to be all in one place instead of having separate systems such as study hub, Learning Space, my Falmouth;
- the usability of Learning Space and its integration with other systems;
- the need for consistent, timely and comprehensive use of Learning Space by teaching staff;
- the availability of digital skills workshops (e.g. in Adobe software).
Senior staff and the Falmouth FXU president reviewed the results and identified actions with aims that include:
- improving navigation and consistency of information within Learning Space;
- ensuring the availability of up-to-date industry-standard software;
- reviewing the cost of printing;
- improving access to campus IT suites;
- improving WIFI in residences and away from buildings;
- improving communication with students on IT matters such as data privacy;
- promoting study skills tools;
- fostering curriculum recognition that the employability of all graduates requires extensive digital skills.
Going forward, we will keep listening and align actions to the university strategy.
